Returns & Exchanges
At Laura, we want you to feel confident in every outfit; if your purchase isn't quite right, you can return or exchange unworn items with tags attached within 30 days of delivery. We provide a seamless return process to ensure your shopping experience remains as elegant and effortless as our collections.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the unworn garments with original tags into the original shipping box or a secure mailing bag.
Attach the Label
Download and print your prepaid return shipping label from the portal and affix it securely to the outside of your package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing